Choosing a transport partner for your tour, conference or event can be a daunting challenge
This can be because not all transport companies are equal, and some are not what they claim to be.
Common issues we see in the industry are:
- Some companies may appear to be a transport operator, but they are in fact a booking agent who will auction off your work to the lowest bidder.
- Some may appear to have a large fleet online when in fact they sub-contract other companies to bolster their small and ageing fleet.
- Some claim to have professional drivers but they use truck or delivery drivers who are looking for a little extra cash.
The problem with this is that when push comes to shove, who is going to take responsibility for delivering professional transport services for your tour or event? The booking agent? The sub-contractor? The casual truck or delivery driver?
Redline is Tasmania’s market leader in bus and coach transportation. With a large fleet of quality, well maintained coaches and a workforce of professional drivers, mechanics, sales and support staff, Redline represents quality, reliability and excellence in coach transport.
With over 90 years’ experience we provide value that we can guarantee.
What is the value of experience?
You might be moving large numbers of people in a short time frame, you might have a multi-day, state-wide tour or you might need your event or conference catered for with confidence.
Whatever your specific requirements no one wants disappointed tourists, stressed event organisers or unhappy delegates.
Redline has taken passengers from all over the world to every venue, attraction and town in Tasmania.
With the most experienced team of professional coach captains in the state we understand every issue and every hurdle that needs to be managed to ensure seamless transport for your valued guests.
Our experienced sales staff can assist you every step of the way providing advice, support and local expertise to make your Tasmanian experience a positive one.
What is the value of quality service?
Providing excellent customer service means going the extra mile.
It requires having the in-house resources to provide quality service in a timely and professional manner and it means superb communication and organisational skills.
At Redline our coach captains are professionally trained, experienced in the tourism, events and conference sectors and completely focused on providing outstanding customer service.
All drivers are uniformed, undertake daily safety assessments, are certified to work with children and vulnerable people, can provide professional commentary with local knowledge and are experts in providing a smooth and safe travelling experience.
Our professional sales and support team are here to provide you and our drivers with unparalleled sales support 24/7. No matter where your tour or event takes you our team will go above and beyond to ensure seamless delivery of our services.
At Redline we take pride in delivering the exceptional quality and customer service. After all, customer service has been the core of our business for over 90 years.
What is the value of reliability and backup support?
It’s about what happens behind the scenes.
Our team of in-house mechanics, maintenance crews and cleaners ensure that all vehicles in our fleet are always maintained, serviced and cleaned to the highest standard.
At Redline all our coaches undergo strict maintenance schedules which includes removing coaches from service regularly to give them a thorough mechanical and safety inspection.
In the off chance of an issue we have our own in-house mechanics on call 24/7 state-wide. We do not rely on third party breakdown services or sub-contractors.
At Redline we pride ourselves on the quality and maintenance of our fleet and the value that this provides to our customers.
Experience, quality and reliability. That is why Redline remains a successful and proud Tasmanian owned business after more than 90 years.