FAQ

Route Services

The coach stops for pre-booked pickup and set downs only. See our Route Stops link in the menu bar above for locations available when booking.

Majority of coaches used on Hobart – Launceston – Devonport – Burnie route are toilet equipped.

Hot food/drinks are not permitted on board our coaches, however passengers are welcome to take on light refreshments for the journey.

Due to the terrain in Tasmania, WiFi is not available on our coaches.  3G and 4G reception is available for a significant part of the trip.

We are only permitted to set down passengers at designated stops. See our Route Stops link in the menu bar above for locations available when booking.

Special discounted Twilight fares are available on the Launceston to Hobart service.

Pets must be in a cage and travel in the luggage locker, subject to space.  Fees apply.

Yes we require bookings on all services, other than

  • Dodges Ferry, Sorell to Hobart commuter.
  • Deloraine to Mole Creek commuter

Dodges Hill Road, Moonar/Loop Street, Dodges Ferry Shop, Lewisham, Sorell Central (Station Lane), Sorell (Memorial Gardens Gordon Street) Pennington/Shark Point Road, Midway Point Roundabout, Cambridge Primary School, Eastlands (Bus D in Bus Mall), Liverpool Street (Hudsons Coffee), Hobart (opposite MidCity Hotel Bathurst Street and Derwent Park.

Services stops only for pre-booked set downs and pickups. See our Route Stops link in the menu bar above for locations available when booking.

Only small items such as envelopes can be carried as freight and this is only available to lodge and collect through either Launceston or Hobart depots.

Airporter Shuttle City Hotels

Hot food and hot drinks are not permitted on board our coaches, however passengers are welcome to take on light refreshments for the journey.

Our Hobart Transit Centre opens from 8.00 am until 6.00 pm daily.

Our Launceston Transit Centre opens from 8.00 am until 5.30 pm weekdays and 9.00 am until 5.30 pm weekends and public holidays

No, as concessions are provided by the Government, a valid concession card must be shown when ticketing.  Retrospective adjustments on refunds are not available.

Fares vary as to fare type and the number of sectors travelled.  Refer to our Bookings tab for calculations.

A discounted return ticket is available on our Launceston & Hobart Airport Shuttle service.

Yes we require bookings on all services, other than the Dodges Ferry, Sorell to Hobart commuter.

We do not do hotel pickup/drop off for our route services.  Our Hobart Airport shuttle services most CBD hotels. See our Route Stops link in the menu bar above for locations available when booking.

Hobart:             230 Liverpool Street

Launceston:      Cnr. St John and Cimitiere Streets

Devonport:       9 Edward Street

Commuter services you pay the driver.

Hobart – Launceston – Devonport – Burnie – booking and payment online or Transit Centre will ensure booking held.

Limited luggage storage is available at Launceston, Hobart and Devonport Transit Centres.  Fees apply.

There are no public telephones in our Transit Centres.  Our staff will direct you to the nearest public phone.

No we do not provide baby seats (it is not a requirement under State Law), however as coaches are seat belted, a baby seat provided by the passenger may be used.  Each seat is a fare applicable.

The Shuttle picks up from stops close to most accommodation in the Hobart CBD. See our Route Stops link in the menu bar above for locations available when booking.

Shuttles are signed “Airporter Hobart City Hotels Shuttle”.  They are white in colour with chrome/grey signage.

20% university rate on Hobart – Launceston – Devonport – Burnie services.

We expect that this will be available in late 2013.

Although we meet every flight, we suggest that you book to secure a seat.

No, our Shuttle travels via Tasman Highway to the CBD.

No, we pick up from designated stops. See our Route Stops link in the menu bar above for locations available when booking.

No, a ticket is issued at time of payment.

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