TRC FREIGHT
has progressively grown to be a major intrastate freight operator and now trades under the
banner of Tasmania's own REDLINE - FREIGHT SERVICES.
It boasts 39 delivery vehicles both operated by company drivers and dedicated contractors
serving all major population centres in the State. These delivery vehicles are supported
by more than 18 general carriers enabling the company to service every location in
Tasmania.
The movement of freight between Burnie/Launceston/Hobart each night is effected with the
company's own 40 tonne rigid Kenworth truck and trailer pantech, a contracted B Double
trailer combination as well as the large freight bins on the company's main road coaches.
These coaches travel between main centres five times a day and have the ability to carry
six pallets or crates of freight in addition to passenger luggage. Overnight linehaul
backup is provided by one of three 8-10 tonne rigid pantechs.
The Management have identified that QUALITY ASSURANCE is not about talk and consideration
but about delivery and action. To this end we are making our staff
constantly aware of the need to be customer focused and to perform their duties in a calm
courteous and efficient manner. Although there are times when difficult situations test
our staff to their limits they are constantly being made aware of the necessity to put the
customer's need first.
A new and innovative TRAINING PROGRAM - "Qualifications for Tasmania's" has been
commenced by the company for all staff. Freight staff are being assessed in all
facets of our business and in particular product handling and customer service and on
completion will be qualified for Certificate III Transport and Distribution. |
